Customer Service

At Akatsuki Plug, we are dedicated enthusiasts of music and sound production who understand the need for high-quality and affordable tools for creators at every level.

Sadly, the market for premium drumkits, loops, and plugins can often be exclusive and expensive, with many manufacturers refusing to offer differential pricing based on regions or discounts for students, the low-income, or young aspiring musicians.

We at Akatsuki Plug are here to change the narrative. We offer an alternative by providing top-notch music production tools without the hefty price tags or unnecessary frills. With us, you get nothing but the best of what you need to make your music stand out.

Choose Akatsuki Plug, where excellence in music production meets affordability and accessibility for all.

There are a lot of mistakes, everything won’t fit here. Therefore, we described all the solutions (with pictures) in the article: Errors when installing applications on Mac

Official updates may result in loss of activation unless otherwise stated in the installation instructions.

To update the software from this site, you must download a new version of this software here (if available) and install it on top (with replacement) of the version installed on your computer. In this case, you will save the activation and settings of this software.

Read more in the article: Updating pirated applications

Download Link Not Working? If you’re trying to download large files and facing issues, it’s advisable to use a download manager. A recommended option is FDM (Free Download Manager), which can facilitate smoother downloads.

Browser Compatibility: For downloading from file hosts like Filen.io, using Safari browser might not be optimal. Instead, consider using Google Chrome or FDM for a better experience.

Downloading Torrents: To download files via torrent (using a .torrent file), you’ll need a torrent client. Transmission is a good option, or you can use FDM, which supports torrent downloads as well.

Issues with Site Access? Sometimes, internet service providers may block access to certain websites (like 1fichier.com). To bypass these restrictions, using a VPN is recommended.

Remember, using the right tools and methods can significantly enhance your downloading experience.

The site administration does not hack anything. This is what release groups and some enthusiasts do. Availability of updates depends on them. But you can break the software yourself by starting to study reverse engineering

How Can Akatsuki Plug Offer Products at Such Competitive Prices?
All items available at Akatsuki Plug, including drumkits, loops, and plugins, are obtained and distributed under fair and legal arrangements, allowing us to set prices that are accessible to all.

Once we secure these premium music production tools, we have the liberty to redistribute them at prices we deem fair and reasonable, ensuring that every music creator can have access to the tools they need without breaking the bank.

Your patronage to Akatsuki Plug contributes towards sustaining our platform and acquiring more top-quality products from renowned authors and creators in the music production industry. This collective support from our community allows us to keep our prices low, passing on the savings directly to you, our valued customers.

For a more in-depth understanding of our pricing structure and business model, please visit our ‘about us‘ page where we shed more light on how we bring unparalleled value to the music production community.

In offering licensed software, we ensure quality and reliability. Unlike free software downloads that come with no guarantees or support, our paid software includes dedicated technical assistance to enhance your experience. This approach allows us to maintain high standards of service and support for each client.

Given the significant number of clients we handle and the extensive work involved, we do not offer free software or complimentary installation services. Our commitment to providing quality service means that we focus on delivering the best value and support to our paying customers.

Specialist Services:

Please note that specialist services are charged separately. We believe in transparent and fair pricing for the expertise and time invested by our professionals.

Service Costs:

Prices for our services start at $7. This cost reflects the quality and dedication you will receive from our team.

In situations, where our subscription with the original developer has expired and we do not have any intention to renew it further because of any reason. In this case, you won’t see updated version of the product.

Sometime, due to trademark issues or DMCA notices, we do remove the products from our store.

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You can cancel your active subscription anytime by visiting your “My Account > Subscriptions”. Click here.

Not necessary. But it’s cheaper and much faster.

For remote access you can use AnyDesk
TeamViewer has stopped working in Russia and Belarus.

Client: Hello! I need to install Photoshop and Lightroom on a MacBook Air M1 running Ventura 13.0. I have AnyDesk installed. Could you please let me know the cost and when you can start?

Specialist: Good afternoon! We are ready to assist with installing the latest versions of Photoshop and Lightroom on your MacBook Air M1. The service will cost 20$. We require payment in advance to schedule and start the work. Once the payment is received, we can proceed with the installation at your earliest convenience.

Installation and activation of various kinds of products – programs, plugins, games, presets…

It doesn’t matter whether it’s macOS or Windows. It doesn’t matter what processor you have.

And it doesn’t matter whether the necessary software is on the site.

There are a lot of mistakes, everything won’t fit here. Therefore, we described all the solutions (with pictures) in the article: Errors when installing applications on Mac